MacArthur OB/Gyn :: CONTACT

It is an honor for us to assist you in your pregnancy and we thank you for the confidence you have in us as physicians. We will endeavor to help you in any way that we can and we will try to make this as pleasant an experience as possible for you and your family. If you have any questions that arise during the pregnancy that are not covered in this Web site, please do not hesitate to ask us during your normal office visit or call the office in order that we may help you. Our phone number is metro 972-256-3700.

Address

3501 N. MacArthur Blvd., Suite 500, Irving, Texas 75062 (Click for map)

SEE the MEDICAL OFFICE

Office Hours

Monday - Thursday 8:30am - 5:00pm
Friday 8:30am - 12:30pm
We are closed from 12:30pm until 1:30pm every day.

Please arrive on time and bring a list of the medications you are currently taking with the name and number of your pharmacy. We return phone calls after the morning clinic and afternoon clinic. We do return all calls before we leave for the day. Our phones will go to the answering service at the last appointment time of the day.

Online Appointment Scheduling

For your convenience MacArthur Ob/Gyn offers online appointment scheduling. Please click here to schedule an appointment. Our office staff will contact you to confirm your requested date and time. If this is your first visit please print and fill out the New Patient Registration Forms before your arrival.

Voicemail

In order that we may better serve you, below are directions on how our office handles patient calls, at 972-256-3700.

During office hours, for questions or concerns that are not answered in your OB booklet or through doctor's instructions, let the front office know the nature of your question and you will be forwarded to voicemail.

There, you should:

Speak and spell your name,
Leave your date of birth,
Leave a brief message,
One phone number, and (please stay at this number)
If applicable, leave a pharmacy number.

We aim to answer morning messages by noon and the afternoon messages before the end of the business day. In the rare event that you do not get a return call, please call back, and repeat the same message and indicate this is the second message. If you continue to have a problem, please ask for our nursing supervisor. After hours, for emergencies that can not wait for business hours, listen to the recording for instructions and you will immediately be connected with our answering service. Most symptoms need to be evaluated in person and you will be directed to the Baylor Medical Center of Irving. We will be notified from there. Please note: We DO NOT call in pain medication or routine refills after business hours. Please remove call block or privacy manager from your phone. If not removed we will be unable to return your call. Keep in mind: Lab results will be called or mailed to you as promised!

Prescriptions

For prescription refills and/or questions, please contact your doctor by e-mail and include the following information: FULL NAME, DATE OF BIRTH, CALL-BACK PHONE#, PHARMACY PHONE#, and NAME OF MEDICATION.

Dr. Sakovich
psakovich@macobgyn.com

Dr. Livingston
jlivingston@macobgyn.com

Dr. Dominique
cdominique@macobgyn.com

Dr. Fanous
efanous@macobgyn.com

If this is a life-threatening emergency, call 911 immediately. This system is for non-emergency situations and does not create an immediate response. Also, prescription refill requests are for EXISTING PATIENTS whose information is currently in our system. If you are a new patient, please contact the medical office at 972-256-3700.